Companies
Software
Categories
Blogs
Research
No result found
No result found
Please try with different keywords

Frequently Asked Questions

What is GoodFirms?

GoodFirms is a maverick research and review platform that helps software buyers and service seekers to choose one of the best software or firms. Simultaneously, it assists the IT companies and software vendors to boost user acquisition, market share, and brand visibility. GoodFirms, as the name recommends, is a devoted network of "performing" IT companies as well as software solutions.

Is GoodFirms free?

GoodFirms is free for users to browse the top companies/software in various domains such as mobile app, software, web, eCommerce, blockchain etc. and select the one that fits their requirements and budget. Similarly, the companies/software can become free members at GoodFirms owning their profile. Moreover, they can get the rating and reviews listed by their clients for multiple projects to increase their rapport and showcase their portfolio for users to peruse.

Why trust GoodFirms?

GoodFirms is growing with each day in terms of listing categories of 6000+ services & software, 9000+ verified reviews, 600+ validated surveys and research led to the most recent business patterns. We have our own research process to calculate the merit of a company or software on the basis of quality, reliability, and ability. This makes us a treasury of the globe’s most prominent, efficient, and well-performing IT companies and software solutions. On the other hand, with GoodFirms sited as a reliable source for vendors, we have now become a solid platform for companies and software products to showcase their work & results among the global prospects.

How does GoodFirms help users/clients/businesses looking out to hire IT companies?

GoodFirms lists the top performing companies and software of various IT domains according to their ranks obtained in the research process. Seekers can browse GoodFirms’ categories for outsourcing various services/software solutions with verified reviews. The seekers can even compare the prices of different companies for similar services and products. Hence, it becomes a huge reduction of tasks for the service/software seekers to find an authenticated company/product online for their businesses.

How can IT companies or software products leverage GoodFirms?

GoodFirms serves as an all-in-one search platform for online service/software solution seekers, thereby cumulating potential web traffic for the vendors. Basically, GoodFirms functions as the bridge between the clients and the software companies & products. Thus, IT companies and products can take the opportunity to showcase their work to the right audience by getting registered with GoodFirms and leverage this massive exposure to convert leads.

How is GoodFirms different from other listing platforms?

  • Our prices are low compared to our competitors. We charge per category selection and not per web page.
  • Our review process is short as compared to our competitors.
  • Our one of the ways of collecting reviews is: we directly contact a company’s client and take note of his/her experience.
  • We accept Video Testimonials, Corporate Videos, and Portfolio related Videos.
  • We have an extra section – Company Certifications.

What does the term ‘Get Listed’ indicate?

The term ‘Get Listed’ is the pathway for vendors to get their services/software solutions listed at GoodFirms. In other words, this term means ‘getting registered’ with GoodFirms by creating an account. You will find this button on the homepage, that will redirect you to the registration page.

Who can get listed at GoodFirms?

The companies providing services in any of the following categories:

  • Web Development
  • ECommerce Development
  • Blockchain Technology
  • Digital Marketing
  • SEO services
  • Artificial Intelligence
  • App Designing
  • Web Designing
  • Big Data & BI
  • IoT Development
  • AR & VR Development
  • Testing Services
  • Cloud Computing Services

The software solutions belonging to the following categories:

  • App Development
  • Inventory Management
  • ERP
  • CRM
  • SEO
  • Accounting Software
  • Data Visualization
  • ECommerce
  • Order Management
  • Warehouse Management
  • Shipping
  • Marketing Automation

What’s the difference between the listing terms ‘Directory’ and ‘Research’?

Getting listed in ‘Directory’ simply means getting a specific place in the database of GoodFirms for a particular category of service/software. The series in which the companies/software are positioned is such:

Sponsors -> Featured Partners -> Free Members.

Whereas, getting listed in ‘Research’ involuntarily increases the reputation of a company/software. As this list offers a limited number of 30 positions, that can be earned only after successfully passing through the rigorous research process of GoodFirms. Thus, getting listed in ‘Research’ automatically gains the trust of clients and thereby the chances of converting leads rise too.

How can my company gain potential web traffic from getting listed in the ‘Directory’?

The higher positions in the ‘Directory’ list are kept reserved for the sponsors as well as featured partners. We offer a completely unbiased and equal chance to all the companies/software, to become either of them and reach higher ranks in this listing. In order to get preference for getting listed at top positions, try to get more reviews posted at GoodFirms’ profile by your clients as it undoubtedly enhances the value of your company/software.

The prospects visit GoodFirms looking for companies/software products with little patience, and expect to find the perfect one in a short period of time. Apparently, the companies/software placed in the upper spots grab the attention of prospects quickly and thereby possess a better chance for visibility. In simple words, if you have seized the top positions, you are bound to gain potential web traffic.

How can my company reach higher ranks organically in the lists of ‘Directory’?

The quicker way to improve your rank in the ‘Directory’ is to complete your profile at GoodFirms. The factors considered by GoodFirms to evaluate the merit of your company/software profile are categorized into three major aspects - Quality, Reliability and Ability.

Factors considered for:

  1. Quality - Portfolio and Client Reviews
  2. Reliability - Market Penetration and Experience
  3. Ability - Design/Development/Marketing Services

Your progress in the above factors will in-turn boost your organic ranks in the ‘Directory’ as well as ‘Research’ listing of GoodFirms. In simple words, keep adding your best works in the portfolio section; request your clients to post genuine reviews for your service/software; keep thriving with a richer experience in the market through impressive services and you will see your profile rising rapidly at GoodFirms.

How to become a ‘Featured Partner’ with GoodFirms?

It is quite simple and absolutely free. All you have to do is:

  • Go to the Media kit page at GoodFirms.
  • Select suitable badge type from the list.
  • Select size of the badge you want to embed on your website.
  • A link will be generated, use that code along with your badge on website.
  • Paste the badge into the footer of your website.

Just make sure that the badge is clickable and integrated with its associated URL. It must redirect to the correspondent page on getting clicked. Once that is done, notify our Marketing Strategist of GooodFirms on [email protected] so that your company's profile gets upgraded & your company logo gets highlighted in our ‘Featured Partners’ web page as well. And that’s it, you have now become a ‘Featured Partner’ on GoodFirms.

What are the benefits of becoming a ‘Featured Partner’?

  • Your company gets access to higher positions in the ‘Directory’ listing.
  • Acquiring higher positions leads to more web traffic towards and elevates your chances of converting leads.
  • The GoodFirms badge gives your company a special recognition in the market and thus helps to gain the trust of your clients.
  • The GoodFirms badge/logo on your website can also be leveraged to redirect users to your GoodFirms’ profile filled with verified reviews and authentic portfolio - all at one place.
  • Your company earns a privileged space at GoodFirms - ‘Featured Partners’ web page as well.

What is the difference between ‘Free Member’, ‘Featured Partner’ and ‘Sponsor’?

Free Member

A free member gets to have a full-fledged company/software profile with ratings and reviews on GoodFirms. And if the company/software surpasses all the research criteria of GoodFirms, it gets a mention in the ‘Research Listing’ as well.


Featured Partner

All the rights of free member + all the benefits of becoming a featured partner.


Sponsor

All the privileges of free member + all the benefits of featured partner + topmost positions in ‘Directory’ listing above the featured partners.

How can I claim my company/software profile on GoodFirms?

For Company Profile - To take full control of your profile; just ask for the credentials of the same by emailing us on the email id: [email protected] and our client relationship manager will assist you further. Please note that the request received should be from a company domain registered email id only.

For Software Profile - To take full control of your profile; just ask for the credentials of the same by emailing us on the email id: [email protected] and our client relationship manager will assist you further. Please note that the request received should be from a company domain registered email id only.

How can I transfer ownership of my company/software profile?

A situation occurs quite often when a new member of your organization takes control of your GoodFirms profile and then there is a need to change the username and password to take things forward with the new personnel. In such cases, you can again simply mail us on [email protected] and our client relationship manager will assist you further to change the username and password as per your choice. Please note that the request received should be from a company domain registered email id only.

Can I remove my company/software profile from GoodFirms?

Well, it depends. If there has already been client engagement with your profile like receiving verified reviews about your work, then we are dutifully bound to keep the profile in the display being a research and review firm. But if there has been zero activity with your profile, you can contact us at [email protected] and write about your wish to remove it from GoodFirms with a sound reason. And we promise to give the best of our services for the same.

How can my client leave a review on my GoodFirms profile?

Well, there are two ways:

  • You can just send the link of your GoodFirms’ profile to your client, which contains the ‘Write a Review’ section. Therein, your client can fill in the details about his/her experience in the form of rating and review. On submission, an autonomous account will be created (via LinkedIn authentication) of the client on GoodFirms, where he/she can keep track of his/her reviews for respective companies or software.
  • Just in case you want to make a better approach asking for a review from a client, log in to your company’s GoodFirms account. You will directly come across your ‘Dashboard’ and the main menu will be clearly visible on the left-hand side. Click on ‘Reviews’ to see the related functions on the right-hand side of the screen. On the top right corner will be a button of ‘Send Review Request’. Click the button to send a formal request via email to your client and your work is done!

Do the number of reviews that have been added to my profile affect its organic ranking in the listings?

Yes, it does and be assured in a positive way - given the reviews are affirmative from the client’s viewpoint. It leads to a step further towards completion of your profile. Moreover, more authentic reviews about your work help your prospects gain knowledge about the intake and execution of project types. Also, your strong points through genuine verdicts get highlighted in the market. All of these facts are important aspects of the GoodFirms algorithm to calculate your profile ranking in the listings.

How does GoodFirms verify the reviews?

The team of GoodFirms doesn’t let the reviews publish as it is. The identification of reviewers is verified through their LinkedIn profiles. Once, we are satisfied with the reviewers’ social and professional presence online; we publish the reviews on the profile of the company/software.

My client doesn’t have a LinkedIn account. How should I direct him/her for getting his/her review published on GoodFirms?

If that’s the true case, you can ask your client to send the rating & review information via mail on the email id: [email protected] (The mail received should be from company domain email only). Also, if not LinkedIn, it is recommended to request your client to send his/her other social profiles. Our client relationship manager will then forward the content to the research team of GoodFirms. When they give a thumbs-up for the same, the review will be published on the profile of your company/software.

Can I edit my review after its submission?

Yes, if the review is not published on the company/software profile and the status of your review shows to be ‘pending’ in your client account. Just follow this navigation: My Account → My Reviews → Edit

But, if the review status shows ‘published’, then you can send your edit request via mail on email id: [email protected]

Note: Only clients can edit the reviews, accessing their account on GoodFirms.

Can my company/software reply to a review?

Yes, definitely. All the published reviews will be listed in the ‘Published Review’ section of your company/software account on GoodFirms. Just click on the ‘Add Response’ button, and reply with your thankful words.

Is a reviewer allowed to review the same company/software more than once?

It depends. A reviewer cannot post a review for a company about the same project more than once. But, if the company has catered to the reviewer with more than one project, then reviews for each can be submitted by the reviewer and they will be accepted for further consideration by GoodFirms. But then again, once verified, both the reviews will not be posted individually. Rather, a combined review for both projects will get reflected in the company/software profile.

What can I do if my company/software receives a negative review?

Firstly, being the service/product provider, you can address the negative concerns of your clients by providing a thorough explanation of the issues faced in the project in the response to their review.

Secondly, if you are confident that you have poured in your 100% efforts towards the project then you can mail us your explanation with the logical attestation that proves the review incorrect. We assure you of full cooperation from our research team in such matters. We will investigate the details and ask for the reviewers’ take on the attestation as well. If he/she doesn’t reply within 48 hours with a suitable answer, the negative review will be removed from your profile.

How does the research process happen?

GoodFirms' spearheading research process includes three fundamental assessment criteria: Quality, Reliability, and Ability of the service or software product offered by the organizations. Every supplier is scored from 1 to 10 on an aggregate of 6 measurements - Reviews, Portfolio, Market Penetration, Experience, Design and Development/Marketing Service. A definitive value is calculated out of 30 which fall into our effectively divided measures - Excellent, Very great, Good, Average and Poor. The underlying research depends on essential and auxiliary research work, conducted in-house, and through information accessible from different sources, consistent with our knowledge. From therein, the ranks of the service providers depends mostly on the reviews received for their work.

How many types of research are conducted at GoodFirms?

  • In-house research for listing the companies.
  • Algorithm-based research in the backend for evaluating a company’s position in the market.
  • One-to-one research for the authentication of the reviews received by all companies and software solutions.
  • Research blogs on current trends and tactics of various IT domains to help businesses take an informed decision.
  • Survey-based research articles to provide the exact statistics of the market to the service providers and seekers.

Are there surveys conducted to collect data for the research?

Yes, at regular intervals. We have a treasure of the best companies in the world that have partnered with us and we make the most of it to serve our users. We conduct surveys on various topics like eCommerce app, web design, SEO trends, mobile app development etc. that help us dig insights on the best tools, current priceline, latest techniques and what not! We then publish a detailed article showcasing the survey answers that we have received from the market experts globally in a graphical manner and explain in simple words about what’s going on in the market. You can find the list of these articles listed under ‘Research’ in the footer of our website.

What is the advantage of browsing IT companies or software products at GoodFirms?

The prime focus of GoodFirms being a research and review platform for IT companies is to bring you the best of services and software solutions; no matter which part of the world you are located. The team of GoodFirms works on bridging the gap between the top developers, designers, and software products of the world and the seekers. Thus, the tedious and time-taking work for the seekers of shortlisting the best companies is pre-done by GoodFirms with verified ratings and reviews. This gives the users/clients/businesses a sure-shot advantage of finding the one company that will suit their requirements and budget hassle-free at zero cost!

Does GoodFirms contact the service/software providers on behalf of the clients?

No. GoodFirms only works towards connecting the right companies with businesses or individuals in need of their services or software. There is no further interference of GoodFirms between the two parties; nor does GoodFirms track or follow-up the clients for their further needs. The team of GoodFirms is solely dedicated to enhancing the research process in the IT market and sharing it with the ones who are browsing the web for it. As simple as that.

How does sponsorship help companies acquire projects at a faster pace?

GoodFirms provides equal opportunities for all sorts of IT companies and software to get showcased in the upper positions of the ‘Directory’ list, where thousands of prospects visit every single day, looking for outsourcing IT services/product. GoodFirms understands that every company has a specific budget for marketing itself in the market. Thus, GoodFirms offers a pretty reasonable pricing chart for companies to become sponsors and boost their way past their competitors towards the top. And well, acquiring top positions reciprocates with the attention of a higher number of prospects with a much better chance to grab the challenging projects at a faster pace.

What is the pricing chart for sponsors?

You can always look for the GoodFirms’ price chart of activating sponsorship at the ‘Pricing’ page. The pricing varies according to the category of service page you select to showcase your company. You can also be assured that the pricing chart of GoodFirms is absolutely affordable with reference to the leads you fetch from the web-traffic generated at GoodFirms.